Why Choose Trellis?
What’s so different about us? We can sum it up in four words.
Proactive
We don’t stop thinking about you and your business, because that’s our business. When we come across things that may interest you, we pass them on. When we find an opportunity that might benefit you, we let you know. When a change in tax law is likely to affect you, we make sure you’re ready to face those changes. And when a deadline is looming, we make it our job to ensure you meet that obligation. It’s all part of our personal approach to partnering with you and your business. That way, you can get on with the job of running your business.
Creative
There is a difference between accountants and business advisers. And it takes more than a good head for numbers to provide creative business advice. Our approach to business is holistic. Sure, we understand numbers. But we also have a knack for being able to see the bigger picture. If you really want to see what we’re capable of, talk to us about your business and where you’d like to see yourself. That’s what we do best. That’s why we’re more than just accountants.
Professional
We want to be your professional partner in business. We take it personally if we get it wrong, and so we do everything we can to make sure that never happens. We continually strive for perfection and accuracy, and we keep up with all of the latest developments. It’s a costly and time consuming standard of excellence to maintain. The result is that you can have every confidence in what we do. We worry about getting it right so that you don’t have to. And we do it all while maintaining the highest of ethical standards. So you can rest assured that the answers that you get are the right ones, not just those you want to hear.
Accessible
We want our service to be complete and personal. We want to be there for you whenever you need us. We provide you with a team of people, all equipped and trained to our high standards. The reality of business is that you may not always be able to get through to one person straight away. But we know you may need to speak to someone immediately. If you can’t speak to the person you need, you can ask to speak to anyone else on your team. And if you need to leave a message, we promise to get back to you within 24 hours at the latest.
What value will I get for my fees?
Why are accounting services so expensive? You might be inclined to think that this is a question that we’re largely oblivious to. Nothing could be further from the truth! It is, in fact, one of our most significant challenges – how do we convey the value inherent in the work that we do?
Income tax law is extremely complex, and is literally changing daily. It has developed over many years into an ad-hoc, sometimes inconsistent and unfair, and always complicated tome of regulations, case law and rulings. As a provider of professional services, our product is time. It’s a costly and time-consuming process to make sure that we keep up with all of this. But as a firm, we pride ourselves on doing just that, so that we maintain our professional standard of excellence. We invest time, money and training resources into making sure our team is kept up-to-date with the latest developments.
Business advice is unlike anything else you purchase. No matter who you ‘buy’ this service from, the result will look exactly the same – on the surface. You won’t notice the quality in the type of paper used or the water resistance of the print! But how can you be sure that the advice you have received is correct? Have all the complexities, opportunities and pitfalls been considered? How can you be certain that the reported financial result is an accurate reflection of your business’s performance?
The answer, of course, is that you can’t – unless you have complete confidence in your adviser. You should take the same approach when deciding who to see about your financial affairs as you do for any other purchasing decision. How can I get the best value?
We are always complete and thorough in the work that we do. Our staff are made aware from the moment they are employed that our philosophy has everything to do with the quality of our work. All of our work undergoes a rigorous review process to make sure that no stone is left unturned, and to give you confidence that our service is of the highest standard.
What’s more, we can actually add value to your business by going beyond your mere compliance obligations. We can help you to grow, develop and adapt to change. And we are proactive about identifying opportunities and letting you know where there may be potential problems. This requires a unique style of creativity and business nous.
We recognise that this standard of service may not be for everyone. As with anything you buy, there are quality products, and there are cheap products. We stand by the integrity and value of the work that we do.
We can’t promise you that we will be the cheapest. But we do promise you the best possible result for your money.
We provide a schedule of our charge rates to all new clients as a matter of course. However these rates are naturally subject to revision at various times. We are happy to provide you with an up-to-date schedule at any time upon request. Please contact us if you would like to know more.